Tagged: skills

How to Win Friends and Influence People in the Digital Age

Enchantment: The Art of Changing Hearts, Minds, and Actions Guy Kawasaki Portfolio/Penguin, coming March 2011, 211 pages, $26.95 As a rule, we don’t much care for books for business-types.  They’re like a print version of a cable-channel documentary — five pages of useful information, padded out with a couple hundred...

Cross-Examining the He-Said/She-Said Witness: 3 Simple Steps

  Plenty of us are familiar with the basic skills of cross-examination: Always lead, Don’t ask that one last question that lets the witness deny the conclusion you want to draw, Don’t ask a question if you’re not pretty sure of the answer, Don’t let the witness explain, Take it...